About Our Products

All of our products are hand-made using new and upcycled charms and trinkets. We also use a variety of metals, beads, and gemstones.

Each piece is custom and made-order just for you. No two pieces are exactly the same and that is the beauty of our brand. We take pride in making every woman feel chic, unique and stylish!

Refund Policy

No refunds or exchanges unless approved by the owner for valid reasons.

A store credit is available when applicable. 

If you have any issues with your order please feel free to email us at eccentricbijouterie@gmail.com within 3 business days from the time your order is placed. 

 

Custom Order Policy

PLEASE READ CAREFULLY.

*SHIPPING:

Standard Shipping time is 7-14 business days. Our business days are Monday - Thursday weekly. Please keep in mind most of our items are handmade and are made to order. Shipping times may vary slightly.

**SPECIAL SHIPPING TIMES

Our Signature Junk Jewel and other custom pieces are custom and made to order. Depending on the complexity of the item and or materials needed, please expect extended shipping times up to 21 business days. Our goal is to give you high quality jewels. 

You will receive an email notification if your order is further delayed for any reason. You item may arrive sooner than this allotted time. Thank you for your patience. 

**MISSING OR LOST PACKAGES

*Eccentric Bijouterie is not responsible for missing packages due to missing information on orders (i.e. Mailing address, city, state, zip, apt numbers, etc.,). These items cannot be replaced but can be re-ordered. 

*Eccentric Bijouterie is not responsible for lost or missing packages that are the result of errors by the USPS or UPS. Tracking numbers are available by email once your order is placed. (In these matters, contact us and we will do our best to assist you in tracking the package as expeditiously as possible.)

*CUSTOM ORDERS:

We do accept custom orders. 

*After discussing the details of your custom order request, you will be invoiced via email for the amount of your order.

*Once the invoice is fulfilled production and shipping begins. Unpaid invoices expire after 7 business days.

* Standard shipping and tax fees will be applied.

 

* If you have questions on custom orders and pricing, please contact us at eccentricbijouterie@gmail.com

THANK YOU FOR CHOOSING ECCENTRIC BIJOUTERIE!

"Chic, Unique, Sylish"